Planned network outage at Melbourne Campus

A planned network outage will take place on Melbourne Campus on Sunday 31 August from 8:30 am to 6 pm. As a result, some ACU systems across other campuses may also experience disruptions throughout the day.

What's happening?

To improve network connectivity, ACU IT will be undertaking network maintenance at the ACU Melbourne Campus.

As a result, access to all IT network services will be unavailable on the Melbourne campus between 8:30 am and 6 pm Sunday 31 August.

During this time, there will be no on-campus network connectivity. There may also be service degradation to ACU IT services across all campuses.

The Melbourne Campus Library will be open on Sunday 31 August but will not have internet access.

Which services will be affected?

  • ACU Computer logons
  • Banner
  • Canvas
  • File shares
  • Internet access/wireless services
  • Library services
  • Login to student email and Student Portal
  • Orion
  • Printing services
  • Staff website
  • Student Connect
  • Telephony
  • Unicard systems
  • Other ACU systems and services will also be affected while on-campus only

What you need to do

  • Please save any documents that you may have opened.
  • Close any applications you have running on your PC and shutdown your PC.
  • Power on or reboot your PC when you return to campus.

Services will return to normal after the change window.

Where to get help

Visit AskACU for further information or assistance.

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