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Interlibrary loan delivery times
Delivery times are subject to local and international postal services. Some requests, especially overseas items, can take up to 4 – 6 weeks to arrive. Thank you for your patience.
ACU staff (to support their work at ACU) and students can request an interlibrary loan.
This information is informed by:
ACU Library recognises that it cannot meet every need from its own collection. Specialist research needs may be met through ACU's participation in national and international resource sharing/interlibrary loan programs or from commercial document suppliers. Materials you request via interlibrary loan are usually supplied to you free-of-charge. In some cases, costs may be passed on to the requester.
When borrowing items from other libraries and institutions, ACU Library complies with all applicable Australian and international copyright legislation, as well as any licensing conditions set by the lending library.
ACU staff and students can request interlibrary loans and document delivery services. ACU alumni, community and reciprocal borrowers are not eligible to use this service.
Anyone with any overdue items or outstanding fines of $10 or more is not eligible.
ACU Library does not provide interlibrary loan services to support the information needs of ACU staff who are enrolled as students in other institutions or for their personal use. In these instances, the staff member should approach their enrolled institution's library for assistance or their local public library.
Eligible patrons as defined under 1.1 may have at any one time:
Your ILL request is considered 'active' until:
The library will determine the supplier and format of a loan item.
*Theses are often readily available as open access via the degree-granting institutions' digital repository or other dissertation sites. A request for a thesis will be treated either as a purchase for the collection or as a request for a personal copy at the library’s discretion. All queries for a thesis purchase will need to be assessed for availability and/or attached conditions.
Where ACU Library is responsible for payment of charges associated with interlibrary loans, charges will be met from the Library's Collection Development budget.
The costs of interlibrary loans and use of document supply services are borne by the library within the limits above EXCEPT in the circumstance where:
Please contact the Interlibrary loans team.
ACU Library operates in accordance with the Australian Interlibrary Resource Sharing (ILRS) Code.
In supplying items to requesting libraries ACU undertakes to provide service at the CORE level and charges the current recommended prices, as specified by ILRS standards.
Libraries using Trove Payments Scheme can make ILL and document delivery requests via Trove Partners Resource Sharing Platform. Payment is handled via Trove who will supply a bi-monthly invoice to participating libraries.
By invoice – please send your request to LibILL.Requesting@acu.edu.au.
Core (4 day)
ACU HDR theses from 1991 onwards are accessible digitally via the ACU research repository, Research Bank. This includes theses currently under embargo at the request of the author.
If you cannot find the thesis on Research Bank, the library may be able to arrange alternate access but as this will be considered a purchase, conditions and charges may apply.
Please direct your query to Library@acu.edu.au.
NUC symbol for all ACU campus libraries is NACU:E
For more information, see our ILRS directory entry.
Requesting libraries requiring more assistance are encouraged to email LibILL.Requesting@acu.edu.au.