| Borrower |
Standard loan |
3 day loan |
High demand |
Requests allowed |
Home delivery |
|
Undergraduate:
Undergraduate, Clemente, ELICOS
|
Unlimited items
Unlimited time
Items may be recalled
Unlimited renewals (unless recalled)
On hold shelf: 5 days
|
5 items
Up to 12 days
On hold shelf: 1 day
Request items located at home campus only
3 automatic renewals (unless recalled)
|
2 hour loan
3 items
No requests
No renewals
|
Scan: 10
Physical: 10
|
Not available |
|
Postgraduate:
Graduate Certificate and Diploma, Postgraduate Certificate and Diploma, Honours, Masters by Coursework
|
Unlimited items
Unlimited time
Items may be recalled
Unlimited renewals (unless recalled)
On hold shelf: 5 days
|
5 items
Up to 12 days
On hold shelf: 1 day
Request items located at home campus only
3 automatic renewals (unless recalled)
|
2 hour loan
3 items
No requests
No renewals
|
Scan: 10
Physical: 10
|
Yes
Standard loan
|
|
Higher degree:
PhD, Masters by Research, Doctor of Education (EdD), Doctorate by Coursework
|
Unlimited items
Unlimited time
Items may be recalled
Unlimited renewals (unless recalled)
On hold shelf: 5 days
|
5 items
Up to 12 days
On hold shelf: 1 day
Request items located at home campus only
3 automatic renewals (unless recalled)
|
2 hour loan
3 items
No requests
No renewals
|
Scan: 10
Physical: 30
|
Yes
Standard loan
|
|
Off-campus:
Distance, online, ACU Satellite Centres
|
Unlimited items
Up to 26 weeks
Items may be recalled
Unlimited renewals (unless recalled)
On hold shelf: 5 days
|
Only available in-person
5 items
Up to 12 days
On hold shelf: 1 day
3 automatic renewals (unless recalled)
|
Only available in-person
2 hour loan
3 items
No requests
No renewals
|
Scan: 10
Physical: 10
|
Yes
Standard loan
|
| ACU Online |
Unlimited items
Up to 26 weeks
Items may be recalled
Unlimited renewals (unless recalled)
On hold shelf: 5 days
|
Only available in-person
5 items
Up to 12 days
On hold shelf: 1 day
3 automatic renewals (unless recalled)
|
Only available in-person
2 hour loan
3 items
No requests
No renewals
|
Scan: 10
Physical:10
|
Yes
Standard loan
|
|
Staff:
Academic, professional, honorary
|
Unlimited items
Up to 26 weeks
Items may be recalled
Unlimited renewals (unless recalled)
On hold shelf: 5 days
|
5 items
Up to 12 days
On hold shelf: 1 day
Request items located at home campus only
3 automatic renewals (unless recalled)
|
2 hour loan
3 items
No requests
No renewals
|
Scan: 10
Physical: 30
|
Not available |
|
NonACU:
Alumni, community, reciprocal
|
15 items
2 weeks
Items may be recalled
3 automatic renewals (unless recalled)
No requests
|
Not available |
Not available |
Not available |
Not available |
Items may be recalled if requested by another borrower.
Students can borrow 2 hour and 3 day loans in-person only. They will not be loaned out via Postal service.
ACU staff and students are entitled to borrow from any ACU Library.
Items out on loan may be recalled if there are requests on the item or it is needed for the high demand collection. This shortens the loan period already given but borrowers are guaranteed a minimum 7 day loan period.
Recall notices will be sent to the borrower’s recorded email address. Fines will apply to overdue recalled items at the standard rate.
If an item has multiple requests, the loan period is reduced to 7 days.
Restricted loans are short term loans. Short term loans facilitate equitable access.
Restricted loans can be assigned the following loan periods:
- 2 hour loan (held in the high demand collection).
- 3 day loan.
ACU students and staff may place requests for items from any campus library.
The following exceptions apply to requests:
- Requests on 3 day loans are accepted only on items from the borrower’s registered home library.
- Requests on 2 hour loans are not accepted.
- Requests will not be accepted if the borrower has an overdue item, or has outstanding fines of $10.00 or more.
- ACU Library reserves the right not to supply material from curated collections or items they deem to be unsuitable to post; for example, oversize, fragile, rare or valuable items.
Borrowers are informed via email when a request is available for collection.
Standard loans are held for collection for 5 working days and 3 day loans are held for one working day at your home campus library.
If requests are not collected within the allocated time then the items are returned to the shelf and the request is cancelled.
ACU students and staff may request copies of articles from hard copy journals and book chapters from any campus library. Digitised copies will be sent to the borrower’s recorded email address.
Copyright provisions apply. For books, one chapter or 10% (whichever is greater) and for journal articles, generally one article from each issue.
Please refer to Interlibrary Loans and Document Delivery.
| Loan type |
Courtesy notice |
First overdue notice |
Second overdue notice |
Lost item bill |
| Standard item |
2 days before due date |
2 days after due date |
14 days after due date |
28 days after due date |
| 3 day loans |
2 days before due date |
1 day after due date |
2 days after due date |
14 days after due date |
| 2 hour loans |
– |
– |
– |
1 day after due date |
| ILLs |
2 days before due date |
1 day after due date |
2 days after due date |
14 days after due date |
All borrowers are subject to fines with the exception of ACU staff. All borrowers (including staff) are subject to a Bill for Replacement if any item is lost, damaged or overdue. Notification will be sent via email. Replacement cost is determined by the recorded purchase price or the current market value of the item.
Once library fines and replacement costs reach $45, they are treated as a University debt. University sanctions may apply to the non-payment of debts are outlined in ACU Academic Regulations.
Students with a debt to the University may be unable to:
- enrol or re-enrol in any program or unit
- receive a result in any program or unit completed
- graduate from any program or receive an award from any University program.
Fines are generated as follows:
| Item type |
Rate of fine |
Maximum charge per item |
| Recalled items |
50 cents per item per day |
$50.00 maximum per item |
| 2 hour loans |
$1.00 per hour (or part thereof) |
$50.00 maximum per item |
| 3 day loans |
$2.00 per item per day |
$50.00 maximum per item |
Borrowers who have incurred penalties due to extenuating circumstances (such as illness) should contact their campus library in the first instance. Appeals will require documentation such as a medical certificate to support your claims.
Where borrowers believe an item has been returned but not recorded on their account, Claims Returned forms are available in all libraries.
Borrowing privileges will be suspended if a borrower has any item overdue, or has outstanding fines of $10.00 or more.
All borrowers (including ACU staff) will have their borrowing privileges suspended when ACU Library is advised that a borrower has breached the lending conditions of any reciprocal borrowing scheme.
Off-campus students are eligible for postal service. Requests for physical library items such as books or DVDs may be posted to the off-campus borrower’s recorded postal address or picked up at their home library. Return postage of items is the responsibility of the borrower.
Off-campus students may also request digitised copies of journal articles, chapters or extracts from items held in any ACU Library. These are sent to the borrower’s recorded email address.
Requests for physical library items such as books or DVDs are posted to overseas students via AIRMAIL. The student is responsible for return of the loan (including costs), via AIRMAIL, to the campus library from which it was sent.
Digitised copies of journal articles, chapters or extracts from items held in any ACU campus library will be sent to the borrower’s recorded email address.
Where the overseas student does not have access to a secure postal system the Library Manager may limit the posting of items. The Library Manager may also restrict loans from curated collections, or items that are fragile, rare or oversized. Because of the possible high cost to the student of return postage the number of items posted at any one time is limited to a manageable number, at the discretion of the Library Manager.
